Returns & Exchanges

At Wardah Books, we take great care in curating and packing your literary finds, but if your order arrives damaged or incorrect, we are committed to making it right. Our 14-day return policy ensures that you can shop for your next great read with complete peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email within 14 days of receiving your order, providing your order number and a brief explanation for the return.

• 2.
  Verification and Approval

  If the item is damaged or incorrect, please attach clear photos of the book's condition and the packaging for our team to review and approve the exchange.

• 3.
  Secure Packaging

  Once approved, carefully pack the book in its original packaging or an equivalent protective wrap to ensure it is not further damaged during the return transit.

• 4.
  Final Processing

  Upon receiving and inspecting the returned item, we will ship out a replacement copy or issue a full refund to your original payment method within 5-7 business days.